Customer Service Rep

Customer Service Rep

Location: East Windsor, New Jersey

Salary: $18.00 - $18.00

Job Category: Office Support

Date Posted: 04/26/2024

Job Description:

Location: East Windsor, New Jersey

Our client in Cranbury, NJ is seeking a Customer Service Rep to support their busy delivery business with scheduling and troubleshooting appointments for deliveries.

Responsibilities:

• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders

Desired Background/Skills:

• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
• 1-year related experience preferably within a call center environment
• Strong customer service skills and the ability to satisfactorily resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations

Other Information:

Tuesday-Saturday
5am-1:30pm

Don’t miss out on this exciting opportunity to join a hard-working, supportive team – apply today to get started!

#CB
#NJ18

Interested candidates please reference job code 225152 when responding to this ad.


Location: East Windsor, New Jersey

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About us

CoWorx Staffing Services is committed to the professional growth of job seekers and furthering their powerful impact on employers. Their compassionate, experienced team places candidates in administrative, light industrial, call center, distribution, and third-party logistics positions, with additional opportunities through its executive search, creative staffing, and luxury beauty and fragrance divisions. As one of the largest staffing firms in the U.S., CoWorx is a trusted partner to growing businesses for all of their temporary staffing, direct hire, on-site services, and payrolling needs. By continuously investing in its team and processes, CoWorx is raising the standards of client partnership, DEI commitment, and community impact within the staffing industry.