Customer Service Rep

CoWorx Staffing is hiring for Customer Service Rep at our client in Hagerstown, MD.

As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and reports, and fulfilling customer orders.

1st shift: 6am-2:30pm

2nd shift: 3pm-11:30pm

Responsibilities:

Coordinate workload allocation among warehouse workers, material handlers and drivers
Prepare work orders; troubleshoot orders and resolve discrepancies as needed
Assign and release orders sent for loading and unloading
Allocate and research inventory for orders
Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
Maintain and generate required reports
Process, audit and file various documentation

Desired Background/Skills:

Must be 18 years old and older
Proficiency in Microsoft Office
Ability to communicate effectively with carriers, customers, employees and management
Proven ability to multitask and prioritize workload in a fast-paced environment
Availability to work Overtime and Saturdays if needed
1 year of customer service experience
6 months of experience in a warehouse setting

Other Information:

Don’t miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started!

CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.

If you are a person with a disability and require assistance during the recruitment process, please reach out to us.

#PA9537

Interested candidates please reference job code 236053 when responding to this ad.