Call Center Representative- Bilingual (English/Spanish)

CoWorx Staffing Services is seeking temp-to-hire Call Center Representative – Bilingual (English/Spanish) openings with a fantastic, employee-focused Warehouse Logistic Client in the Edison, NJ area!

Responsibilities:

Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnose, assess, and resolve problems or issues
Monitor progress of delivery routes
Scan haul-away pods and verify stamps
Process changes or cancellations to delivery orders

Desired Background/Skills:

Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint
High school diploma or equivalent
1-year related experience preferably within a call center environment
Strong customer service skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations

Other Information:

Shift Details:

Monday – Saturday 12:30 PM – 9:00 PM with Sunday & Wednesday off.
Positive attitude and the ability to work well in a team environment.

Working at CoWorx means you are eligible to receive:

Health, Dental, and Vision coverage
401(k)
Disability and Life Insurance
Critical Illness with Cancer Benefits
Behavioral Health
Accidental Insurance
And more!

Plus, working at CoWorx always means weekly on-time pay checks, our employee referral program; peak season pay rates, raffles, contests, awards, a top-notch safety team dedicated to your well-being, and experienced team members here to support you on your employment journey.

Questions, concerns, or just want to chat before you apply? Call or text us at 908-864-4466

Don’t miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started!
CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.
If you are a person with a disability and require assistance during the recruitment process, please reach out to us.

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Interested candidates please reference job code 237343 when responding to this ad.