Sales Account Representative

CoWorx is seeking a Sales Account Representative in the Fall River, MA area!

The Sales Account Manager will be responsible for building and managing strong, long-term relationships with established customers and developing new accounts to grow sales of Rhode Island Novelty’s products. This role focuses on customer satisfaction, order management, and strategic sales growth within assigned territories or client segments.

Responsibilities:

Key Responsibilities

Manage Customer Accounts: Serve as the primary point of contact for assigned customers, ensuring ongoing communication and responsiveness.
Sales Growth: Identify additional sales opportunities and work to grow revenue within current accounts.
New Business Development: Prospect new clients in targeted markets, including retail stores, amusement and entertainment centers, fundraising partners, or other wholesale buyers.
Product Promotion: Present product lines and updates to customers; recommend merchandise assortments based on customer needs and market trends.
Order Coordination: Work directly with internal teams (e.g., customer service, logistics, merchandising) to ensure accurate order processing and on-time delivery.
Market Knowledge: Maintain up-to-date knowledge of company products and industry trends to advise customers effectively.
Sales Reporting: Track sales metrics, prepare sales reports, forecasts, and analyses to support strategy and performance goals.
Customer Service: Address and resolve customer issues or concerns promptly to maintain satisfaction and loyalty.

Desired Background/Skills:

Sales-driven mindset with a focus on customer success
Self-motivated and goal-oriented
Excellent problem-solving ability
Ability to work independently and as part of a team
Familiarity with novelty / giftware product categories is a plus

Qualifications

Experience: 2–5+ years in sales, account management, or related B2B customer service — wholesale or distribution experience preferred.
Communication: Strong interpersonal and negotiation skills; capable of building trust with customers and internal teams.
Organization: Ability to prioritize multiple accounts, manage time effectively, and handle detailed sales tasks.
Tech Skills: Comfortable with CRM systems, sales reporting tools, and standard office software.
Travel: Will require U.S. travel to customer locations, trade shows, or company events

Other Information:

Don’t miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started!

CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.

If you are a person with a disability and require assistance during the recruitment process, please reach out to us.

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Interested candidates please reference job code 241820 when responding to this ad.