Dealer Support Administrator

CoWorx Staffing Services is seeking a Dealer Support Administrator to join our team in the Cypress, CA area!
This role plays an important part in supporting dealer operations by resolving inquiries, maintaining accurate dealer records, and ensuring smooth processing of dealer related activities.
The Administrator works closely with internal teams and external partners to strengthen dealer relationships and support overall operational efficiency.

Responsibilities:

• Process bank change requests, research ACH/NOC issues, and set up bank information for new dealer accounts.
• Support internal departments by researching dealer transaction issues, updating system records, and communicating resolutions to dealers.
• Provide prompt, courteous, and professional service to dealer contacts, ensuring a positive customer experience.
• Update and maintain dealer information for new and existing accounts.
• Conduct ad hoc research, gather and analyze data, summarize findings, and communicate results clearly.
• Assist with onboarding, training, and orientation for new dealers as needed.
• Perform additional duties related to dealer support and operational needs.

Desired Background/Skills:

• Associate degree required; a bachelor’s degree in Business Administration, Marketing, Finance, Accounting, Communications, or a related field is preferred.
• One to two years of experience in sales support, dealer support, customer service, call center operations, or a related administrative role.
• Experience in industries involving dealer networks or product distribution is helpful but not required.
• Strong communication, problem solving, and organizational skills.
• Ability to work independently, manage multiple tasks, and respond with a sense of urgency.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Ability to work flexible hours or overtime based on business needs.

Other Information:

Don’t miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started!
CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.
If you are a person with a disability and require assistance during the recruitment process, please reach out to us.
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Interested candidates please reference job code 243004 when responding to this ad.