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Responsibilities:
- Monitor product inventories
- Track progress of loads and review factors that affect schedules
- Daily entering of data and compiling/completing time-sensitive reports
- Check drivers in & out throughout day, print BOL’s and outbound details
- Obtain shipper’s releases number, destination, and trailer number
- Assign doors to drivers
- Manage customer order handling, inventory control, and material handling functions
- Manage phone calls and correspondence (e-mails, letters, packages etc.)
- Assisting with inquiries and problem resolution
- Prepare customer delivery reports by collecting, analyzing and summarizing information and trends and use information to proactively communicate with customers
- Identify, develop and manage effective relationships with existing and potential suppliers of goods and services to meet the established cost, quality and delivery targets
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Desired Background/Skills:
- High school diploma or general education degree (GED) required
- 2 years of customer service experience
- Working knowledge of Microsoft Office
- Strong computer skills
- Ability to enter data into a computer quickly and accurately
- Working knowledge of Office 365 and AS400 a plus
- Solid communication skills and attention to detail
- Ability to work effectively with all levels of the organization
- Strong customer service orientation, ensuring needs and deadlines are met in a timely fashion
- Demonstrate a positive, proactive and motivated attitude
- Proven focus on continuous improvement in the workplace
- Ability to adapt to change in a fast-paced organization
- Proven problem solver, anticipates challenges and is both responsive and resourceful
- While performing the duties of this job, the employee is regularly required to talk or hear
- This position may be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed
- Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Ability to lift 25 pounds with or without reasonable assistance is required
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Other Information:
The position typically operates in a standard office environment.
This position routinely uses office equipment such as computers, phones, photocopiers, file cabinets, and fax machines.
Don’t miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started!
CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.
If you are a person with a disability and require assistance during the recruitment process, please reach out to us.
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