CoWorx Staffing Services is seeking an Office Coordinator in the Bolton, MA area.
The RMA Coordinator will be working directly with sales and the operations team to oversee all incoming return orders. It is truly a position that will expose this candidate to many aspects of the business. Along with supporting our customers, you will learn about many consumer products like earbuds, mobile phones, gaming accessories and much more. Your knowledge base will help you provide the best support for our customers via the phone, emails and other messaging media.

Responsibilities:

• Coordinate with customers and internal sales teams to provide support, including merchandise replacements, credits, and equipment repairs.
• Test equipment and report the status of returns, repairs, and defects.
• Monitor RMA inventory control on an ongoing basis.
• Coordinate with internal departments to ensure accurate and timely product shipments.
• Perform daily inventory counts.

Desired Background/Skills:

• Thrives in a fast-paced, demanding team environment.
• Strong problem-solving abilities.
• Strong attention to detail.
• Basic experience with inventory and quality control.
• Excellent communication, organizational, and flexibility skills.
• Computer skills required; training will be provided on internal systems.
• Professional attitude.
• Ability to read and speak English fluently.
• Ability to lift up to 35 pounds.

Other Information:

Don’t miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started!
CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.

Interested candidates please reference job code 246260 when responding to this ad.