Site Manager

We are seeking a dynamic and results-driven Site Manager to lead onsite operations, strengthen client relationships, and drive workforce performance. This role is critical in delivering exceptional service, ensuring operational excellence, and creating a positive, high-performing environment for both clients and field talent. The ideal candidate thrives in a fast-paced setting, has a passion for leadership, and is motivated to exceed performance and profitability goals while embodying our commitment to service, collaboration, and speed.

Key Responsibilities:

• Client Relationship & Operational Leadership
  • Develop and maintain strong relationships with the client, serving as the primary point of contact for onsite operations.
  • Embrace and exemplify our TLC culture by providing exceptional service to clients and engaging leadership for field talent.
  • Lead, motivate, and manage the onsite workforce to deliver strong performance for the client.
  • Ensure compliance with all company and client standards, including safety and manufacturing practices.
  • Regularly walk the facility to monitor workforce performance, address concerns, and strengthen employee relations.
• Financial & Performance Management
  • Meet or exceed profitability goals by analyzing ATS data to identify trends and opportunities for improved P&L performance.
  • Manage timely delivery of all site-specific reporting and ensure accuracy in payroll and compliance documentation.
  • Lead efforts to measurably improve recruitment, engagement, and retention of onsite workforce.
• Recruitment & Workforce Strategy
  • Ensure recruitment strategies are executed effectively so that headcount needs are met for all shifts.
  • Oversee full-cycle recruitment processes and maintain a strong talent pipeline.
  • Collaborate with client and site staff to improve cycle time, employee relations, and workforce productivity.
• Collaboration & Values
  • Work as part of one team with one mission—supporting colleagues, sharing knowledge, and contributing to shared goals.
  • Champion the Three S’s—Service, Sales, Speed—by delivering exceptional experiences and driving results with urgency and accuracy.
  • Demonstrate company values through service to clients, field talent, and colleagues.
  • Identify, manage, and escalate risk and safety concerns with urgency, involving appropriate internal teams when necessary.
  • Maintain a strong working knowledge of HR-related processes, including how to manage and escalate issues related to harassment, safety, and employment termination.
  • Perform additional site duties as needed to support overall performance and client satisfaction.

What Success Looks Like:

• High client satisfaction scores and strong relationship trust demonstrated through repeat business or expanded responsibilities.
• Achievement of profitability goals and improved P&L performance through proactive analysis and strategic actions.
• Consistently meets daily and weekly headcount requirements, reducing time-to-fill and minimizing overtime costs.
• Documented improvements in cycle time and workforce productivity metrics.
• Zero safety violations and 100% compliance with company and client standards.
• Measurable improvement in workforce engagement and retention rates.
• Effective handling of escalations and demonstrated ability to lead by example, fostering collaboration and high morale

Qualifications:

• 3–5 years of staffing industry experience (undergraduate degree preferred).
• Prior supervisory or management experience.
• Previous experience managing P&L and monthly reporting.
• Passion for winning and providing exceptional service.
• Strong relationship-building and communication skills.
• Demonstrated knowledge/experience in screening, hiring, and managing contingent/contract employees.
• Experience working at a client onsite location.
• Comfortable working in a diverse environment.
• Ability to work autonomously and offer solutions to identified service gaps

If you’re a proactive leader who thrives on building relationships, driving performance, and delivering exceptional results, we want to hear from you. Join us and play a key role in shaping workforce success while growing your career with a team that values service, collaboration, and impact. Apply today and make a difference from day one.

CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.

If you are a person with a disability and require assistance during the recruitment process, please reach out to us.