Site Manager
We are seeking a dynamic and results-driven Site Manager in Tulsa, OK (recruiting in Pryor, OK) to lead site-level recruiting operations, workforce strategy, and client partnerships to ensure consistent, high-quality service delivery. This role oversees end-to-end recruitment execution, drives operational efficiency through data-driven decision making and compliance, and serves as a key liaison for client relationships and
escalations.
This role will work remotely while supporting recruiting efforts, attending hiring events, conducting first-day check-ins with new hires, and meeting regularly with clients to ensure exceptional service and workforce support.
Key Responsibilities:d
- Operational Leadership & Accountability
- Lead full-cycle recruitment efforts, including sourcing, screening, and placement.
- Manage recruiting workflows and best practices to improve efficiency and fill rates.
- Oversee candidate pipelines and sourcing strategies for high-volume and specialized roles.
- Coach and mentor recruiting team members on sourcing, compliance, candidate assessment, and ATS usage.
- Ensure compliance, documentation accuracy, and operational excellence in recruiting processes.
- Partner with clients and internal teams to align hiring strategies with workforce needs.
- Oversee recruitment marketing efforts, including job postings, social media, and community outreach.
- Review hiring decisions, compensation recommendations, and placements to ensure alignment with client and company standards.
- Monitor payroll-related processes and support timely issue resolution.
- Analyze recruiting metrics and reports to improve hiring speed, retention, and service quality.
- Identify and mitigate operational, safety, and compliance risks.
- Manage unemployment-related processes, audits, and hearings.
- Serve as the primary client contact, building relationships and identifying growth opportunities.
- Support daily onsite operations and collaborate with client leadership to ensure workforce success.
- Resolve client and employee escalations promptly to maintain a positive customer experience.
- Talent Leadership & Workforce Strategy
- Oversee end-to-end recruitment, including sourcing, screening, placement, and retention strategies.
- Lead open order meetings and ensure timely follow-up on all client hiring needs.
- Drive sourcing and workforce planning initiatives to support high-volume and complex staffing demands.
- Monitor recruiting KPIs, including fill rates, time-to-fill, retention, and gross margin performance.
- Partner with internal teams to manage Field Talent performance issues and client communications.
- Escalate employee relations, compliance, and risk-related matters to senior leadership and corporate teams as needed.
- Coach, mentor, and develop team members through training, performance feedback, and weekly one-on-one meetings.
- Reinforce best practices in recruiting, compliance, candidate assessment, and client service.
- Collaborate with site leadership to implement recruiting strategies, marketing campaigns, and workforce initiatives.
- Support talent attraction, engagement, and retention efforts across all client accounts.
- Client Partnership & Business Growth
- Develop a strong understanding of each client’s operations, workforce needs, workflows, shifts, challenges, and competitive landscape.
- Ensure accurate order entry and match management while maintaining ATS standards and smooth operational workflows.
- Partner with client and market leadership to prioritize openings and align workforce strategies with changing business needs.
- Support headcount growth within existing accounts through strong service delivery, proactive communication, and reliable execution.
- Serve as a key client contact for order management, workforce updates, and accurate documentation in PMX.
- Champion the Three S’s — Service, Sales, and Speed — by driving exceptional client service, efficiency, and results.
- Foster a collaborative, high-performing team environment focused on shared goals and site-wide coordination.
- Conduct worksite walk-throughs and evaluations to assess safety, workforce alignment, and service quality.
- Use data and trends to improve operations, recruiting performance, and workforce planning.
- Partner with corporate teams including Operations Excellence, Compliance, Safety, Marketing, and People & Culture to maintain standards and brand consistency.
- Oversee unemployment-related processes, including assignment offers, work refusals, audits, and hearings.
- Support Workers’ Compensation initiatives to reduce risk and maintain compliance.
What Success Looks Like:
- Operational Excellence- maintaining smooth, compliant, and efficient operations through consistent processes and documentation, proactively addressing risks and compliance concerns, aligning activities with business objectives, and adapting effectively to changing priorities and unexpected needs.
- Recruiting & Workforce Performance- building and maintaining a strong talent pipeline, consistently achieving recruiting and workforce performance goals, delivering high fill rates with low turnover, and improving both time-to-fill and field talent retention to meet client demand.
- Client Impact- building strong, trusted client relationships, delivering high client satisfaction, driving growth within existing accounts, and proactively identifying and resolving client and talent concerns to support long-term success
- Leadership & Team Influence- leading and developing a high-performing team through effective coaching, training, and cross-functional collaboration while skillfully managing escalations and operational challenges to ensure consistent performance and a strong site culture.
- Financial & Growth Outcomes- achieving key staffing and financial goals by meeting fill rate, time-to-fill, and gross margin targets, expanding client utilization and service opportunities, and consistently contributing to site profitability and business growth.
- Key Metrics of Success- driving site profitability and market performance through year-over-year growth, disciplined financial management, margin protection, accurate forecasting, and effective cost control.
Qualifications:
- 3–5 years of staffing industry experience (undergraduate degree preferred).
- Prior supervisory or management experience.
- Previous experience managing P&L and monthly reporting.
- Passion for winning and providing exceptional service.
- • Strong relationship-building and communication skills.
- Demonstrated knowledge/experience in screening, hiring, and managing contingent/contract employees.
- Experience working at a client onsite location.
- Comfortable working in a diverse environment.
- Ability to work autonomously and offer solutions to identified service gap
If you’re a proactive leader who thrives on building relationships, driving performance, and delivering exceptional results, we want to hear from you. Join us and play a key role in shaping workforce success while growing your career with a team that values service, collaboration, and impact. Apply today and make a difference from day one.
CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.
If you are a person with a disability and require assistance during the recruitment process, please reach out to us.
