Staffing Specialist
The Staffing Specialist role centers on supporting fast-paced recruiting operations by delivering excellent customer service and building strong relationships with both candidates and clients. In this position, you will manage the full hiring lifecycle—from sourcing and interviewing to placement and onboarding—while ensuring a smooth and positive experience for all parties. Success in this role requires strong communication, organization, and problem-solving skills, along with the ability to quickly match the right talent to client needs. Ideal candidates are people-focused, detail-oriented, and thrive in a collaborative environment where speed, service, and results drive business growth.
Key Responsibilities:
- Recruiting & Talent Management
- Proactively fill open job orders by sourcing, screening, and placing qualified candidates to meet client needs and deadlines.
- Conduct full cycle recruitment, including sourcing, screening, interviewing, placement, and retention.
- Schedule and conduct interviews via phone, video, and in person, using effective techniques to assess candidate fitness and capabilities.
- Build and maintain strong relationships with candidates, ensuring CoWorx remains their first choice whether they are active or passively seeking work.
- Document all candidate interactions, interviews, offers, and performance notes in real time in the ATS and weekly tracker, expecting the same consistency from all team members
- Administers required assessments, reviews results, verifies employment history and references, and completes all client specific preemployment screenings to ensure candidates meet established criteria
- Extend conditional job offers, determining appropriate compensation based on skills, experience, and market rates
- Communicates company and client policies and updates to field talent in a clear, professional, and timely manner.
- May be responsible for training, payroll management for working talent, depending on location.
- Client Engagement & Business Growth
- Grow client business through regular visits, relationship building, and identify opportunities to expand services.
- Work closely with Sales, Branch Manager, and Client Specialists to understand client needs and match candidates appropriately with a strong focus on candidate and client retention.
- Manage and communicate job postings and social media updates to attract
qualified candidates and promote open roles. - Required to attend client and prospect site visits to include worksite evaluations.
- Performance & Accountability
- Demonstrate a strong understanding of assigned weekly gross margin ($GM) goals and the activities required to maintain and grow them.
- Be accountable for commitments and results by aligning daily work with team and business goals.
- Consistently meet weekly objectives, including recruitment activity, interviews completed, generating sales leads, skill marketing of candidates, client visits, and maintaining a strong fill ratio.
- Identify and execute all recruitment activities necessary to ensure a strong, active pipeline of talent.
- Collaboration & Values
- Collaborate closely with the Talent Coordinator to ensure a seamless candidate experience and efficient onboarding process.
- Work as part of one team with one mission, assisting colleagues when needed, and contributing to shared goals.
- Champion the Three S’s—Service, Sales, Speed—by driving results, delivering exceptional experiences, and working efficiently to meet client and business objectives.
- Demonstrate our values every day through service to clients, Field Talent, and colleagues.
- Understand and escalate risk and safety concerns with urgency, involving the appropriate internal teams when necessary.
- Maintain a basic understanding of workplace HR functions, including how to manage and escalate issues related to sexual harassment, safety, and employment termination.
- Perform other duties within the branch as needed to support overall branch performance and client satisfaction.
What Success Looks Like:
- Recruiting Excellence
- Maintains a strong, active talent pipeline that consistently meets client demand.
- High interview to offer and offer to start conversion rates.
- Reduced time to fill and improved talent retention.
- Identifies gaps in process and brings forward, works alongside branch/onsite team and clients to make decisions
- Client Impact
- High client satisfaction and strong relationship trust.
- Increased client engagement and identification of new service opportunities.
- Performance & Accountability
- Achievement of weekly activity expectations, including interviews, leads
- Client visits, and fill ratios.
- Strong contribution to weekly gross margin ($GM) goals.
- Reliable follow‑through on commitments and proactive problem‑solving.
- Adapt to changing priorities or unexpected needs as they arise.
- Team Contribution
- Effective collaboration with Operations, Client Specialists, and Talent Coordinators.
- Positive influence on team culture through communication, support, and shared success.
- Consistent demonstration of the Three S’s—Service, Sales, Speed.
- Key Metrics:
- Interviews
- Recruiting activities
- Lead generation
- Skill marketing
- Fills
- Talent NPS
Qualifications:
- 1-2 years of relevant working experience.
- Demonstrates a strong ability and desire to work closely and communicate effectively with clients and employees.
- Strong technical skills with knowledge of Microsoft Office Suite.
- Ability to communicate clearly and positively to our clients and candidates as well as internal team members.
- Demonstrates strong time management and problem-solving abilities, with proven analytical skills to assess challenges, develop solutions, and drive results.
- Ability to travel within the local market to visit clients and conduct recruiting events as needed.
If you’re ready to grow your career in a dynamic, people-focused environment where your efforts directly impact both candidates and clients, we’d love to hear from you. Apply today to join a collaborative team that values service, speed, and results, and take the next step toward building meaningful connections while making a measurable difference every day.
CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.
If you are a person with a disability and require assistance during the recruitment process, please reach out to us.
